From a Virgin Media call center agent before trying to get me to upgrade my package at a ‘discount’:

“Your name has been added to the list of our valued customers.”

To me this seems to imply

• I hadn’t been valued all the time I’d been with them.
• They still have customers who pay them money every month who aren’t valued.

I’m sure she didn’t like my answer. I expected more from Virgin.

This entry was posted on Tuesday, August 25th, 2009 at 12:45 pm and is filed under General. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.